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Recover High-Value Cosmetic Case Revenue Already Leaving Your Practice
An independent revenue loss audit for established private cosmetic dental practices — identifying where Invisalign, veneer, and complex case revenue is quietly slipping through existing systems.
For private practices with £1m+ turnover delivering high-value cosmetic dentistry.
Why High-Value Cosmetic Cases Are Lost — Even in Well-Run Practices
Revenue loss in private cosmetic dentistry rarely comes from clinical work.
It occurs in the gaps between:
- Initial enquiry and consultation
- Consultation and treatment acceptance
- Acceptance and structured follow-up
As practices grow, these handovers become fragmented — not through negligence,
but through volume, time pressure, and process drift.
Most owners are aware this exists.
Very few ever quantify it.
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The Dental Revenue Loss Audit
A structured review of where high-value cosmetic revenue is being lost inside your existing patient journey.
We focus on:
- Missed or delayed case conversions
- Drop-off on complex treatment plans
- Inconsistent follow-up on high-value cases
- Process gaps between clinical, admin, and patient communication
This is not a marketing review.
It does not rely on new leads, promotions, or ad
What you receive
- A quantified view of potential revenue loss
- Clear priority areas with the highest recovery impact
- A decision framework — fix or leave as-is
No obligation beyond the audit.
This Isn’t a Staff Problem — It’s a Process Problem
In almost every practice we review, staff are doing their best within the system they’ve been given.
Revenue loss occurs when:
- Follow-ups rely on memory rather than structure
- High-value cases are treated like routine work
- Systems that worked at lower volumes fail under scale
The audit focuses on process integrity — not performance.
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From Insight to Revenue Recovery
If the audit identifies material revenue leakage, we outline a controlled recovery plan.
This may include:
- Tightening high-value case tracking
- Improving consultation-to-acceptance flow
- Strengthening follow-up discipline for cosmetic cases
- Removing friction between clinical and admin workflows
Implementation is discussed only if the numbers justify it.
Who We Work With
Ideal Practices
- Private cosmetic dentistry
- £1m–£6m turnover
- Invisalign, veneers, smile makeovers
- Owner-led or principal-driven
Not a Fit
- NHS-only practices
- High-volume, low-ticket clinics
- Marketing-led growth models
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If You’re Losing Even One High-Value Cosmetic Case Per Month, This Is Worth Reviewing
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Langford & West is an independent revenue recovery partner for private cosmetic dental practices.